In today’s highly competitive business landscape, it’s important to cut through complexity, eliminate risks, ignite growth, and reap the benefits of tech-first transformation to ensure your brand’s sustainable success. Learn the best usages of OMS with Netsuite Experts like us.
Among a number of technologies claiming fame, an advanced OMS or order management system deserves special mention. Capable of supporting and facilitating every crucial stage of your company’s sales process, the order management system for NetSuite can help you bring ease and efficiency in order creation, delivery, and return.
Backed by an OMS platform, you can provide a centralized and single system to manage your orders from various sales channels including, websites, brick-and-mortar stores, call centers, mobile orders, etc.
Are you looking to embrace an OMS-powered future to simplify the buying procedure, and make it hassle-free for managing orders, fulfillment, and inventory? Before taking the plunge, look at the following excerpt to glean more useful insights on the order management system.
Order management systems can help you automate and organize the key parts of the overall fulfillment or purchasing processes for you as well as your customers. Backed by OMS, you can track each stage of inventory to keep back-orders and stock-outs at bay and manage other steps in the consumer lifecycle including product returns, etc.
Using a robust OMS platform, you can deliver accurate reporting for fulfillment and accurate insights so that the distributors and retailers can monitor the key performance indicators.
According to every experienced and skilled NetSuite expert, you should start the process by listing down the important features required by your business in an OMS platform. This step includes order tracking, inventory management, customer data management, shipping integration, etc. Prioritize all the important features to make sure that the system you intend to choose can deal with your core needs with efficiency.
Take the overall growth trajectory of your business into consideration. An advanced order management system shouldn’t only fulfill your current requirements but also scale up your business. Consider looking for systems, which provide better integration and more flexibility to help the users adapt to future needs like increasing order volumes, expanding to the new markets, etc.
Below are mentioned some of the key features that you should seek in an order management system –
A robust order management system should be able to provide you with real-time order monitoring right from order placement to delivery. It includes notifying consumers about the updates of their orders and expected date of delivery, thus enhancing transparency and consumer satisfaction.
The importance of effective inventory management is paramount, especially when it comes to keeping overstock and stockout situations at bay. Remember, an OMS must provide you with real-time inventory updates on a multitude of sales channels and locations, helping you keep up with optimal stock levels and forecast needs accurately.
The order management system that you intend to rely on should be able to integrate with different shipping carriers, enabling for automated order dispatch and shipping label generation. Backed by this integration, you can ensure timely deliveries besides providing consumers with tracking information, which boosts their overall experience. Only a NetSuite expert can properly guide you in optimizing the OMS for this.
If your company sells through various channels like marketplaces, online stores, etc., an OMS must ensure that your orders can be managed from all such channels through one unified interface. If you are looking to expand your business globally, your OMS must support cross-border e-commerce, capable of handling various currencies and compliance requirements. Only a NetSuite expert can properly guide you in optimizing the OMS for this.
Some of the most popular order management systems available out there in the market are Cloud-centric systems, on-premises systems, enterprise systems, and individual systems. It’s advisable that you discuss a professional NetSuite consultant to better your understanding of your business needs and the kind of OMS that can help you manage order lifecycle, order delivery, post-sales services, etc.
Below are mentioned some important steps to consider when choosing an OMS –
Think minutely about all the current needs of your business. Assess the expectations that you must meet to grow your business, expand it globally, maximize order volumes, and expand sales channels.
Whether you want an OMS or a supply chain management system, the solution should be able to –
It is crucial to consider seamless connectivity to various other systems that include your business’ e-commerce site and ERP system. Integrating premium software into an ERP platform, you can minimize manual inputs and eliminate errors. Have a broader look into your enterprise’s approach to business software and the way the OMS can save complexity and take time down the road.
Cloud/SaaS order management systems don’t require installing software or maintaining hardware. The on-premises OMS apps are available for businesses, which prefer to manage and host their own systems.
To get the best consultation about what kind of OMS you should choose for your business, you must rely on Netsuite expert like Suite Tooth Consulting, which has been revolutionizing businesses, boosting efficiency, and reimagining productivity through the best NetSuite consultation and services.
Jaime Requena is a seasoned NetSuite Consultant and Solutions Architect, known for delivering WHITE GLOVE service to businesses. With 15+ years of experience and 3x certifications in ERP, Developer, and Admin, Jaime specializes in highly customized NetSuite accounts, transforming operations for 200+ satisfied customers all across the globe.
05/16/2024
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